Our peace of mind policy is designed to keep you & our staff safe
At present we are prioritising patients with urgent vision requirements
If you are experiencing vision problems or having issues with your glasses, please contact us. You will be asked some brief questions if you need to be seen, you will be offered an appointment.
You should have a pre-arranged appointment before visiting a practice
Unless you are considered vulnerable or you are under 16, we kindly request that you visit the practice on your own
Do not visit if you or anyone in your household has any Covid-19 symptoms
If you or any of your household have symptoms of Covid 19 please do not attend the practice, please self isolate and contact NHS111. Symptoms fo Covid 19 include a new continuous cough, a high temperature and loss of or change in normal sense of taste or/& smell. If you already have an appointment booked and develop symptoms, please contact us to cancel.
We have arranged our practices to keep you and our colleagues safe
Please adhere to social distancing throughout your visit
We are limiting the number of people in each practice
If you arrive for a pre-arranged appointment and we have reached our limit, we may ask you to wait outside until it is safe to enter
Please wear a face mask or face covering while in the practice
This is to protect everyone. We have disposable face masks available for £2 (£1 of which will be donated to the RNIB / Guide Dogs for the blind). Our staff will also be wearing the appropriate PPE for the task that they are performing.
We have enhanced our hygiene policies
You will be asked to use the supplied hand sanitiser upon arrival and during your visit. Clinical areas, equipment and surfaces are being thoroughly cleaned between each patient, so please bear with us, if we take a little longer.